The Rakuten Credit Card offers cashback rewards, exclusive discounts, and a seamless shopping experience.
Applying is a straightforward process that requires meeting eligibility criteria and submitting the necessary documents.
Understanding the steps can help ensure smooth approval and quick access to benefits.
Features and Benefits
The Rakuten Credit Card enhances shopping, maximizes rewards, and offers financial flexibility.
Cashback and exclusive discounts help users save while ensuring convenience. Here are its key features and benefits.
- Cashback on Purchases – Earn cashback on Rakuten marketplace and partner stores.
- Reward Points Program – Get points for transactions and redeem them for discounts or gifts.
- No or Low Annual Fee – Some cards have no fee, while others offer competitive rates.
- 0% Interest Installments – Convert eligible purchases into interest-free installments.
- International Use – Accepted at Visa or Mastercard-supported merchants worldwide.
- Secure Online Transactions – Includes fraud protection and two-factor authentication.
- Mobile Payment Compatibility – Works with Apple Pay, Google Pay, and digital wallets.
- Exclusive Discounts – Special promotions at select Rakuten partner stores.
- Flexible Credit Limits – Limits adjust based on spending and creditworthiness.
- Travel and Shopping Perks – Includes travel insurance, lounge access, and shopping benefits.
Eligibility Requirements
To apply, applicants must meet specific age, residency, and financial stability criteria.
Meeting these requirements increases the chances of approval and ensures responsible credit use. Below are the key eligibility conditions.
- Minimum Age – Must be at least 18 years old (or the legal age in the applicant’s country).
- Residency Status – Must be a resident or citizen of the issuing country.
- Stable Income – Proof of steady income may be required to assess financial responsibility.
- Credit Score – A good credit history improves approval chances.
- Valid Identification – Government-issued ID (passport, driver’s license) is required.
- Bank Account – Some applications may require an active bank account for transactions and repayments.
Required Documents
Submitting the correct documents is essential for a smooth application process.
These documents verify identity, financial stability, and eligibility for this card. The key documents needed are below.
- Government-issued ID – Passport, driver’s license, or national ID for identity verification
- Proof of Income – Recent pay stubs, tax returns, or bank statements to confirm financial stability
- Proof of Address – Utility bill, lease agreement, or bank statement showing the applicant’s current address
- Credit History Report – May be required to assess creditworthiness
- Bank Account Details – Necessary for billing and automatic payments

Application Methods
Applying for the Rakuten Credit Card is simple, with multiple convenient options.
Whether applying online or in person, following the correct steps ensures a smooth process. Below are the available application methods.
- Online Application – Visit the Rakuten website, fill out the application form, upload the required documents, and submit.
- Mobile App – Apply through the Rakuten app for a quick and seamless experience.
- In-Person Application – Visit a partner bank or Rakuten service center to complete the process with assistance.
- Phone Application – Some regions may allow applications through customer service representatives.
Interest Rates & Fees
Understanding the specific interest rates and fees associated with the card is crucial for effective financial management.
Below is a detailed breakdown of these charges.
Annual Percentage Rates (APR)
- Purchases: The APR for purchases is variable, calculated as the Prime Rate plus 21.74%. As of June 1, 2022, this equated to an APR of 25.74%.
- Cash Advances: The APR for cash advances is also variable. It is set at the Prime Rate plus 21.74%, resulting in an APR of 25.74% as of the same date.
Fees
- Annual Fee: The Rakuten Cash Back Visa® Platinum Credit Card does not charge an annual fee.
- Cash Advance Fee: A fee of either $10 or 5% of each cash advance, whichever is greater, is applied.
- Foreign Transaction Fee: A fee of 3% of each transaction in U.S. dollars is charged for transactions made in a foreign currency.
- Late Payment Fee: Up to $41, depending on the balance and payment history.
- Returned Payment Fee: Up to $41.
Knowing these rates and fees can help you use your Rakuten Credit Card more effectively and avoid unnecessary charges.
Approval Process & Timeline
Knowing the approval process and timeline helps you plan.
Approval depends on document verification, credit score, and security checks. Here’s a step-by-step breakdown.
- Application Submission – Complete and apply online, through the mobile app, or in person.
- Initial Review (Instant or Within 24 Hours) – Some applicants receive instant approval, while others may need manual review.
- Document Verification (1-3 Business Days) – The bank reviews submitted documents, such as proof of identity and income.
- Credit Evaluation (1-5 Business Days) – A credit history check determines eligibility and potential credit limit.
- Final Decision (Up to 7 Business Days) – Approval or rejection is communicated via email, SMS, or app notification.
- Card Issuance & Delivery (5-10 Business Days) – The card is printed and shipped to the provided address once approved.
- Activation (Immediate Upon Receipt) – Activate the card online, via mobile app, or through customer service.
Credit Limit & Spending Power
The credit limit on the Rakuten Credit Card is determined based on financial factors that affect how much you can spend.
Understanding how credit limits are set and how to increase them can help you manage expenses efficiently.
Below are key details about credit limits and spending power.
- Initial Credit Limit – Assigned based on income, credit score, and financial history.
- Credit Limit Reviews – Periodic evaluations may lead to increases based on responsible usage.
- Requesting a Higher Limit – Cardholders can apply for a limit increase by submitting proof of income.
- Impact on Credit Utilization – Keeping spending below 30% of the limit helps maintain a good credit score.
- Temporary Limit Increases – Some accounts qualify for short-term boosts for large purchases.
Activation & First Use
Activating your card is a simple process ensuring security and readiness.
Completing activation promptly allows you to start enjoying its benefits without delays. Below are the steps for activation and first use.
- Online Activation – Log in to the Rakuten website or mobile app and follow the activation instructions.
- Phone Activation – Call the customer service number and verify your identity to activate the card.
- PIN Setup – Set a secure PIN for transactions and cash withdrawals if required.
- First Transaction – Make a small purchase to confirm the card is active and working.
- Link to Mobile Payments – For convenience, add the card to Apple Pay, Google Pay, or other digital wallets.
Customer Support & Assistance
For assistance with your Rakuten Credit Card, several support channels are available to address your needs.
Below are the key contact methods, including phone numbers and email addresses.
Customer Call Center (Domestic):
- Phone: 0570-66-6910
- Hours: 9:30 AM to 5:30 PM, including weekends and holidays
- Note: English-speaking representatives are available upon request.
Customer Call Center (International):
- Phone: +81-92-474-6287
- Hours: 9:30 AM to 5:30 PM JST, including weekends and holidays
- Note: English-speaking representatives are available upon request.
Email Support:
- For inquiries about Rakuten Rewards (Ebates), please get in touch with Rakuten Rewards Customer Service.
Mailing Address:
- Rakuten, Inc. (Formerly Buy.com), 85 Enterprise, Suite 100, Aliso Viejo, CA 92656
The Bottomline
The Rakuten Credit Card offers valuable rewards, easy application methods, and strong customer support.
Following the correct steps ensures a smooth approval process and quick access to benefits.
Apply today to start enjoying cashback, discounts, and exclusive perks.
Disclaimer
Approval for the Rakuten Credit Card depends on the applicant’s creditworthiness and submission of required documents.
Terms, interest rates, and fees are subject to change based on the issuer’s policies.